After the inspection period
payment can be made via company check, Paypal,
or wire transfer, depending on the value
of the purchase and the client’s needs.
On purchases that involve pickups at multiple
locations, payment will be authorized after
all products have been picked up by us and
inspected.
Who
pays for the shipping?
In most circumstances Softbuyers Incorporated
will cover all expenses associated with
the shipping and or trucking costs involved
in the purchase of your items. Of course,
special situations do arise where we will
not be able to cover those circumstances
but they are few and far between, and the
client will be notified in advance.
Will
you buy everything we have?
Technology related assets depreciate in
value faster than just about any other asset.
That, coupled with the fact that the demand
in the secondary market changes on a daily
basis makes it very difficult for us to
say that we buy everything. There are often
times items whose residual value is so low
that all we are able to do is remove them
from your premises at no charge to you or
to your company. As a general rule, most
technology related assets will have lost
all of their value when they reach 5 years
old. The only notable exceptions are phone
systems, and high-end servers. For a good
over view of what we are purchasing in hardware
and software, go to the “what we buy
“ section of our website.
Do
you have references that we can contact?
Yes we do. We have many, many satisfied
clients, some of whom have even offered
to be contacted by prospective clients wishing
to learn more about Softbuyers Incorporated.
We are very proud of our customer service
record, and we encourage you to contact
those who have made themselves available
for you. We are also members in good standing
of the Greater Chicago and Northern Illinois
Better Business Bureau as well as being
members in good standing of the Northbrook
Illinois Chamber of Commerce.
Do
you provide Data Sanitation services?
Although we do provide data-sanitation services,
it is a costly process for us and will substantially
reduce what we are able to pay you for your
old hardware. Therefore, we encourage our clients
to do the sanitation themselves in order
that they may receive the highest possible
return on their used hardware. We do realize
that for some of our clients sanitation
and disposal are the two main priorities,
and we are happy to provide these services.
Do
you buy from individuals as well, or just
from companies?
This is a difficult question for us. While we do not wish to turn away
anyone, it has become necessary for us to draw up some guidelines. If
you are reading this page because you have your own personal computer
to sell, or because you just cleaned out your closet and found some old
software titles that are geared more towards the individual computer
user (For example, programs like Microsoft Works, Calendar Creator
software, Printshop, Home design software, cooking software or computer
games), then we are not going to be able to help you.
However, if you own or represent a business, even one with smaller
quantities of computers or business-oriented software that you would
like to sell (Microsoft Office, Adobe PhotoShop, Microsoft Server
software, or other publishing or enterprise-level software), then we
would like to hear from you. We'll be happy to answer specific questions
and provide written offers on anything that would have value to us.
We also work with many free-lance consultants who set up
systems and install software for larger companies. Sometimes
they find themselves stuck with an overage of software and/or
hardware that they do not need, and we are then able to
step in and purchase these items. For a general overview of
what we purchase, please go to the what we buy
section of our website.
Do
you cover all of the United States?
We cover all the 48 states
– at this time, we do not have representatives
in Alaska or Hawaii. So unless it is software
or hardware that can be economically shipped,
we would not be able to service prospective
clients in those 2 states.
Our
company has multiple offices located nationwide.
Can you handle all of them?
Yes, we can. As just one example, we successfully
organized and implemented a PC removal and hardware sanitation project
for a very large law firm with offices in seven cities, stretching from
Philadelphia to Salt Lake City. We removed over a thousand PCs and
monitors as well as providing all of the palletizing and transportation
services that were required. Even after we absorbed all the costs of
palletizing, transportation, and data sanitation services, the law
firm will still be getting paid by us for the items we removed! Now
compare that to the other guys!!
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